In short: this website does not use advertising trackers or marketing cookies. We use Google Analytics to understand how many people visit and which pages help them, with IP anonymisation. We only receive the details you choose to send us in a form, and we use them only to reply to you and work with you.
- Who we are
- What we collect
- How we use it
- Who sees it
- On your device
- How long we keep it
- Your rights
- Contact
Who we are
Zenostacks is a web design, development and SEO studio with teams in Calicut (Kerala) and Bangalore (Karnataka), India. In this policy, “we” and “us” mean Zenostacks, and “the website” means zenostacks.com and its pages.
What we collect
When you send a form
Our contact form, project brief and audit report form ask for details such as your name, email address, phone number, business or website address, the service you are interested in and a message about your project. We receive only what you type in and send.
When you use the free SEO audit
The audit tool needs the web address you want to check. Our server visits that public page and keeps the scan result for a short time so repeat checks are fast. If you ask for the report to be sent, the audit form also sends your name, phone number, email address and audit score to our team.
Spam and abuse protection
To stop automated spam, our server keeps a short-lived record of how many forms or audits come from each connection. Your IP address is stored only as a one-way scrambled code (a hash), not in readable form, and the record is cleared automatically within minutes.
The chat assistant
Maya, the chat assistant on our pages, runs entirely in your browser from pre-written answers. What you click or type in it is not sent to us or to any AI service.
How we use it
- To reply to your enquiry and prepare a quote or audit plan.
- To deliver and support a project if you become a client.
- To keep the website secure and free of spam.
We do not sell your details, share them for advertising or add you to marketing lists.
Who sees it
Form messages are emailed to the Zenostacks team through our email provider, Google (Gmail). The website runs on our hosting provider’s servers, which process the technical information needed to deliver each page, such as your IP address and browser type. We share information with anyone else only if the law requires it.
On your device
We do not set cookies for tracking. The website stores a few small preferences in your own browser: whether you paused motion effects, whether you have already seen the opening animation, and the chat assistant’s conversation for the current visit. You can clear these at any time in your browser settings.
How long we keep it
We keep enquiry emails for as long as we need them to answer you and, if you become a client, for the length of the project and any records we must keep for tax and accounting. Audit scan results on the server are deleted automatically, usually within a day.
Your rights
You can ask us to show you the personal details we hold about you, correct them, or delete them, including under India’s Digital Personal Data Protection Act, 2023. Email us and we will reply within a reasonable time.
Children
This website is meant for businesses and adults. We do not knowingly collect details from children.
Changes to this policy
If we change how we handle information, we will update this page and the date at the top.
Contact
For any privacy question or request, email hello@zenostacks.com or use our contact page.